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Dear Bob,
When Ginni called the other day to remind us that the guys would be Friday to open the pool, it dawned on me that this going to be our eleventh summer enjoying the pool. How did those ten years go by so fast? Thinking about our experiences with the pool, I thought it would be fitting for me to drop you a quick note to say thanks for everything All American Pool has done for us, and helped us with over the last ten years.
Everybody at All American has made pool ownership easy and effortless. Rick and Ginni are great. They’re always ready to help me out whether it’s just doing a water test or figuring out how to make my Polar work properly. No matter what I’ve got a problem with they can either explain how to fix it over the phone, or a quick visit to the store takes care of it. Ginni has made me a believer, and I’ve become a card carrying member of the gallon of shock per week club. Doing it makes a huge difference in my pool’s water quality.
The service guys always do a great job. The few times we’ve needed something fixed or replaced, they’re always here promptly and they do the work quickly. Each year when they open and close the pool they always thoroughly review the system and if something needs attention they always give me a heads up and tell me what needs to be done and when I should take care of it. When they’re done each spring and fall, I feel confident the system is the best shape it can be in. They’re always courteous and the work site is tidy when the work is complete.
Ever since you guys built the pool we’ve utilized All American Pools for all of our service, equipment, and chemical needs and that’s created an intangible benefit that I appreciate and depend on. Over those years, I’ve had the opportunity to meet and get to know most of your people and most of them know me. For me, it’s a great way to do business. Thanks for a great ten years. Let’s have another ten.
Thanks to everybody at All American,
Gary Frank
P.S. – unfortunately, the flamingos had to be retired this year. They just wore out.

My name is Bill Rarrick and we purchased a pool from All American Pools six years ago after extensive research. First of all the pool was installed by professionals, Kevin Dawson was the foreman and did a great job. Secondly ad the most critical part of the process is the service. We deal personally with Jenny and Rick, who are the most knowledgeable people I’ve ever encountered when it comes to a pool. They are always nice, helpful, and professional, and more importantly they understand that customer service is critical to any business and they always try to ensure that you fix the problem and you come back. They are truly the calm voice when you’re struggling to balance your chemicals and keep your water looking nice. We would recommend All American to anyone! 
Sheriff W. Rarrick (Cincinnati, Ohio)
Jeff and his crew at All American Pools worked with me at every step of the way when getting my above ground pool installed and answered all my questions. They did a great job!

M. Riddell (Cincinnati,Ohio)

The staff at All American Pools were always available to answer my questions. They did a great job having our above ground pool installed.

J. Cleves (Cleves, Ohio)

The good people at All American Pools stayed in constant contact with me throughout our above ground pool installation. They are always courteous and helpful, even after the sale.
J. Nolan (Fairfield, Ohio)

We have nothing but wonderful things to say about our entire experience with All American Pools! From the very beginning Bob helped us get everything we wanted and the price was better than any other quote we received from other companies. Any request we asked they were quick to make it happen. Kevin the head installer’s work was flawless! Kevin and all of his employees were very polite and hard working. Our pool was completely installed in a weeks time. Both the concrete and electric work were excellent! All American is great with helping both to open and close the pool. Jen has been extremely helpful with all our accessory and supply needs. Overall we are so happy, we had great experience and would highly recommend All American to anyone! Thank you!

Christi and Jeremy (Cincinnati, Ohio)

We had our pool installed in 2006 and have never regretted our decision. Any problems we have encountered and there have been very few have always been handled in a timely fashion by Kevin our pool builder. Kevin is always willing to explain any questions that may come up. All those that have accompanied him have been kind and respectful as well. I would highly recommend to All American Pools to anyone who would ask.

The Vandeventer Family (Loveland, Ohio)

All American Pools is the company I recommend to my friends for all their pool needs, from installation to follow-on care and consults on all things pool related. Since my pool was installed eight years ago, my relations with “All American Pools” has made being a pool owner stress free and enjoyable. The store personnel are very helpful and knowledgeable, especially Jenny and Rick. Thanks All-American Pools!

Melissa H. (Batavia, Ohio)

We are so happy with All American Pools! From sales to service (and everything in between) All American customer service & staff is top notch! I would not recommend any other pool company. All American is simply the best!

Doug & Cindy Abrams (Harrison, Ohio)
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I have had my in-ground pool swimming pool from All American Pools for 11 wonderful years and due to their service it is just as enjoyable today as when it was first installed. They are just a phone call away from all my pool needs and I have recommended them to numerous customers over the years. Happy Florence, Kentucky customers!

Mel Carroll (Florence, Kentucky)

After many years of owning an above ground pool my family and I decided on having an in ground pool put in. We had our pool installed in the summer of 2013 by All American Pools. We have never been happier; we have had excellent service since the beginning. The build crew did a great job, they were prompt and very courteous and cleaned up after they finished and if we have any chemical issues we can take our water to the store to be tested and the staff is always there willing to help us out and let us know where we need to keep our pool crystal clear. We definitely recommend All American for any of your pool needs.

The Lee Family (Hamersville, Ohio)

My wife and I purchased our pool from American Pools ten years ago. From the beginning they have provided great service. Everyone is extremely friendly and knowledgeable, With their water testing program we still have the original liner and the water is sparkling clear all season long. I’ve recommended everyone I know to All American Pools. They are terrific to work with

Rick Bruggeman (Amelia, Ohio)

When it comes to customer service, the staff at the American Pools store on Ohio Pike can’t be beat. They are very knowledgeable and with their help my pool water is always clear when opening the pool in the spring, I have never had an algae problem in the thirteen years I have had my pool. It is hard to believe my pool was put in thirteen years ago. It still looks as good today as it did when All American Pools built it. They did an excellent job building the pool and I have never experienced a problem. With the aid of a Polaris pool cleaner,my pool is maintenance free and very easy to care for. If you are looking for a pool store with a professional staff who really cares about their customers, All American Pools is the only one you should go with. You won’t be disappointed and you will enjoy your pool for years to come.

Vikki Ritter (New Richmond, Ohio)
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